Q.   How can you offer your services at such a low cost? Isn’t there a catch somewhere?

A.   We don’t have a “catch.” We can afford to offer our services at such low rates because we’re a bank. Generally, banks earn their money from deposits. To receive our services with low fees, we ask that ministries keep an active account with us with a minimum deposit. To learn more, read
about the benefits of our "low fee" policy.

Q.   What is the denominational affiliation of Good Shepherds Bank?

A.   Good Shepherds Bank is a bank and is not affiliated with any denomination or religious organization. We are a division of RBC Bank in Norcross, Georgia, a full-service commercial bank.

Q.   How long does it take to get started using your services?

A.   The time it takes to begin using our services depends on which services you plan on using. Overall, however, you should be able to start using Good Shepherds Bank within 30 days of moving your accounts to us.

Q.   I’ve seen other services offering online giving for churches. What makes Good Shepherds Bank different?

A.   First of all, we’re a bank—not simply a payment service. We provide all the services of a commercial bank. Also, we have years of experience in e-banking solutions for various industries.


Q.   I don’t think our membership will accept online giving. How can I persuade them?

A.   First of all, many more of your members than you realize may already pay their bills online. Using Good Shepherds Bank may be an easy step for them. Those who prefer giving during a worship service can still use an empty, specially marked envelope as a token of what they’ve given online. And for all the checks that you receive in your offering, we will provide check scanning equipment free of charge so you can process them electronically.

We’ll also provide you with brief articles for your church newsletter and bulletin inserts to teach your membership about online giving and worship.